Shipping policy
Shipping Confirmation
A shipping confirmation email will be sent once your order has been shipped.
Rates
Standard shipping rates apply to ensure your package is in good hands and arrives to you in prime condition.
Processing Time
Please allow 3-4 business days for order processing before shipment. Digital downloads will be sent immediately.
Delivery Time
Estimated delivery times are as follows:
- Within Cape Town: 2-5 business days.
- Outside of Cape Town: 2-7 Business Days.
Shipping Partners
We partner with reputable shipping carriers to ensure reliable and timely delivery.
Shipping Locations
We currently only ship within South Africa. For any inquiries regarding shipping to other locations, please contact us.
Delays
While we strive to meet the specified delivery times, please understand that unexpected delays may occur due to circumstances beyond our control, such as weather, customs, or peak seasons.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. Please ensure that the shipping address is accurate and secure.